• Do you accept insurance?
• No, we do not accept insurance. We believe that clients who do not go through their insurance provider have more freedom, fewer limits and more confidentiality. WE DO ACCEPT MOST INSURANCE COMPANIES AS OUT-OF-NETWORK PROVIDER We will provide clients with a form to submit to their insurance company for reimbursement. Please check with your insurance company for their rules about therapy coverage and reimbursement.
• Where are you located?
• spiral2grow is located in the Midtown Manhattan (center of New York City), close to Grand Central Station. We choose that location to address the strong need for short travel time and easy accessibility for our clients who works in the big apple as well as in New York metro areas.
• What is Couples Therapy?
• First, it is important to realize that couples therapy, marriage counseling and marital therapy are all the same. Couples therapy is often seen as different from psychotherapy because a relationship is the focus of attention, instead of one individual diagnosed with a specific psychological problem. Couples therapy focuses on the problems existing in the relationship between two people. But, these relationship problems always involve individual symptoms and problems, as well as relationship conflicts. For example, if you are constantly arguing with your spouse, you will probably also be chronically anxious, angry or depressed (or all three). Or, if you have difficulty controlling your temper, you will have more arguments with your partner.
• In couples therapy, the therapist will help you and your partner identify the conflict issues within your relationship, and will help you decide what changes are needed, in the relationship and in the behavior of each partner, for both of you to feel satisfied with the relationship.
• These changes may be different ways of interacting within the relationship, or they may be individual changes related to personal psychological problems. Couples therapy involves learning how to communicate more effectively, and how to listen more closely. Couples must learn how to avoid competing with each other and need to identify common life goals and how to share responsibilities within their relationship. Sometimes the process is very similar to individual psychotherapy, sometimes it is more like mediation, and sometimes it is educational. The combination of these three components is what makes it effective.
• Is it confidential?
• Seeking counseling is a very personal matter and we consider privacy very seriously. We have a legal and ethical responsibility not to disclose any information about the counseling session to third parties without your permission. We do however have a legal responsibility to disclose client information without the prior consent in certain cases to protect clients and others (eg. child abuse). We will discuss confidentiality with you prior to commencing counseling.
• Should we do couples counseling if my partner is unsure about continuing the relationship?
• It can be very helpful to attend couples counseling even if there is uncertainty about the future of the relationship. It is common, especially if couples are in crisis, for one or both partners to have mixed feelings about staying together. Through the process of counseling, we will try to explore the uncertainty, clarify options and define goals.
• How long is each session?
• Each session is 45 minutes in length. At the initial session, clients are asked to come in 10 minutes prior to their scheduled time to review and complete standard intake forms.
• How often are sessions?
• Sessions are typically scheduled on a weekly basis. Having weekly sessions gives the client(s) and therapist enough time to address issues in sessions and to process them afterward, complete homework assignments and build momentum together. However, the client sometimes meets on a bi-weekly schedule due to family, work or financial issues. This can be discussed between the client(s) and the therapist.
• Also, clients that attain their goals and have maintained the changes sought and moving towards the end of therapy may reduce the number of sessions to bi-weekly or less. This gives the client(s) time to test their new tools and ability to maintain these changes with less assistance from their therapist. These sessions are important to the therapy process and allow for a healthy transition from therapy.
• How long will I need to be in therapy?
• There is no set answer to this question. Some problems can be resolved in just a few sessions. Others take much longer. Therapy should continue as long as you are making progress and until the problems that brought you in are resolved to your satisfaction. It is always your decision to continue or discontinue therapy.
• Is there a free initial consultation?
• No, the initial session is the same rate as any regular session. However, a free 15-minute phone consultation is provided for all new inquiries.
• Contact us for free phone consultation (917) 692-3867
• What are the fees?
• The fee per session depends on the clinician seen and the time of the session. Our unique three-tiered fee structure enables spiral2grow to provide quality of service at affordable rates.
• Moshe Ratson (MBA, LMFT) – Licensed Marriage and Family Therapist – fee ranges from $270 to $360 per session depending on the time of the day.
• Other Licensed Psychotherapists- fees range from $190 to $240 per session depending on the time of the day.
• Our Graduate/Post-Graduate Clinicians in the field of Marriage and Family Therapy, who are working toward their Psychotherapy Licensing are available at $110-$160 for appointments.
• Our Training Program: Clinicians who attend the training program are selectively chosen for their experience, skills, and specialties. They are talented clinicians who are completing their education and experience requirements toward their licensing. They are closely supervised and receive ongoing support, guidelines, and training. This unique program offers clients quality of service at a reduced rate of $110 per session.
• To determine which services and therapists best fit your therapeutic needs, please call us at 917-692-3867.
• How do I (we) get started?
• The initial session is scheduled over the telephone.
• Contact us at 917-692-3867 to speak with a therapist and schedule your appointment.

• Do you accept insurance?
• No, we do not accept insurance. We believe that clients who do not go through their insurance provider have more freedom, fewer limits and more confidentiality. WE DO ACCEPT MOST INSURANCE COMPANIES AS OUT-OF-NETWORK PROVIDER We will provide clients with a form to submit to their insurance company for reimbursement. Please check with your insurance company for their rules about therapy coverage and reimbursement.
• Where are you located?
• spiral2grow is located in Midtown Manhattan (center of New York City), close to Grand Central Station. We chose that location to address the strong need for short travel time and easy accessibility for our clients who work in the Big Apple as well as in New York metro areas.
• What is Couples Therapy?
• First, it is important to realize that couples therapy, marriage counseling, and marital therapy are all the same. Couples therapy is often seen as different from psychotherapy because a relationship is the focus of attention, instead of one individual diagnosed with a specific psychological problem. Couples therapy focuses on the problems existing in the relationship between two people. But, these relationship problems always involve individual symptoms and problems, as well as relationship conflicts. For example, if you are constantly arguing with your spouse, you will probably also be chronically anxious, angry or depressed (or all three). Or, if you have difficulty controlling your temper, you will have more arguments with your partner.
• In couples therapy, the therapist will help you and your partner identify the conflict issues within your relationship and will help you decide what changes are needed, in the relationship and in the behavior of each partner, for both of you to feel satisfied with the relationship.
• These changes may be different ways of interacting within the relationship, or they may be individual changes related to personal psychological problems. Couples therapy involves learning how to communicate more effectively, and how to listen more closely. Couples must learn how to avoid competing with each other and need to identify common life goals and how to share responsibilities within their relationship. Sometimes the process is very similar to individual psychotherapy, sometimes it is more like mediation, and sometimes it is educational. The combination of these three components is what makes it effective.
• Is it confidential?
• Seeking counseling is a very personal matter and we consider privacy very seriously. We have a legal and ethical responsibility not to disclose any information about the counseling session to third parties without your permission. We do however have a legal responsibility to disclose client information without prior consent in certain cases to protect clients and others (eg. child abuse). We will discuss confidentiality with you prior to commencing counseling.
• Should we do couples counseling if my partner is unsure about continuing the relationship?
• It can be very helpful to attend couples counseling even if there is uncertainty about the future of the relationship. It is common, especially if couples are in crisis, for one or both partners to have mixed feelings about staying together. Through the process of counseling, we will try to explore the uncertainty, clarify options, and define goals.
• How long is each session?
• Each session is 45 minutes in length. At the initial session, clients are asked to come in 10 minutes before their scheduled time to review and complete standard intake forms.
• How often are sessions?
• Sessions are typically scheduled on a weekly basis. Having weekly sessions gives the client(s) and therapist enough time to address issues in sessions and to process them afterward, complete homework assignments and build momentum together. However, the client sometimes meets on a bi-weekly schedule due to family, work or financial issues. This can be discussed between the client(s) and the therapist.
• Also, clients who attain their goals and have maintained the changes sought and moving towards the end of therapy may reduce the number of sessions to bi-weekly or less. This gives the client(s) time to test their new tools and ability to maintain these changes with less assistance from their therapist. These sessions are important to the therapy process and allow for a healthy transition from therapy.
• How long will I need to be in therapy?
• There is no set answer to this question. Some problems can be resolved in just a few sessions. Others take much longer. Therapy should continue as long as you are making progress and until the problems that brought you in are resolved to your satisfaction. It is always your decision to continue or discontinue therapy.
• Is there a free initial consultation?
• No, the initial session is the same rate as any regular session. However, a free 15-minute phone consultation is provided for all new inquiries.
• Contact us for free phone consultation (917) 692-3867
• What are the fees?
• The fee per session depends on the clinician seen and the time of the session. Our unique three-tiered fee structure enables spiral2grow to provide quality of service at affordable rates.
• Moshe Ratson (MBA, LMFT) – Licensed Marriage and Family Therapist – fee ranges from $270 to $360 per session depending on the time of the day.
• Other Licensed Psychotherapists- fees range from $190 to $240 per session depending on the time of the day.
• Our Graduate/Post-Graduate Clinicians in the field of Marriage and Family Therapy, who are working toward their Psychotherapy Licensing are available at $110-$160 for appointments.
• Our Training Program: Clinicians who attend the training program are selectively chosen for their experience, skills and specialties. They are talented clinicians who are completing their education and experience requirements toward their licensing. They are closely supervised and receive ongoing support, guidelines and training. This unique program offers clients quality of services at a reduced rate of $90 per session.
• To determine which services and therapists best fit your therapeutic needs, please call us at 917-692-3867.
• How do I (we) get started?
• The initial session is scheduled over the telephone.
• Contact us at 917-692-3867 to speak with a therapist and schedule your appointment.

• Where are you located?
• spiral2grow is located in the center of New York City (zip code 10016), very close to Grand Central Station. The location addresses the need for short travel time and easy accessibility for our clients.
• What Is Coaching?
• Coaching is a professional partnership between a qualified coach and an individual or team that supports the achievement of extraordinary results, based on goals set by the individual or team. Through the process of coaching, individuals focus on the skills and actions needed to successfully produce their personally relevant results.
• The individual or team chooses the focus of conversation, while the coach listens and contributes observations and questions as well as concepts and principles which can assist in generating possibilities and identifying actions. Through the coaching process the clarity that is needed to support the most effective actions is achieved. Coaching accelerates the individual’s or team’s progress by providing greater focus and awareness of possibilities leading to more effective choices. Coaching concentrates on where individuals are now and what they are willing to do to get where they want to be in the future. ICF member coaches recognize that results are a matter of the individual’s or team’s intentions, choices and actions, supported by the coach’s efforts and application of coaching skills, approaches and methods.
• What are the benefits of coaching?
• Individuals who engage in a coaching relationship can expect to experience fresh perspectives on personal challenges and opportunities, enhanced thinking and decision making skills, enhanced interpersonal effectiveness, and increased confidence in carrying out their chosen work and life roles. Consistent with a commitment to enhancing their personal effectiveness, they can also expect to see appreciable results in the areas of productivity, personal satisfaction with life and work, and the achievement of personally relevant goals.
• How can you determine if coaching is right for you?
• To determine if you could benefit from coaching, start by summarizing what you would expect to accomplish in coaching. When someone has a fairly clear idea of the desired outcome, a coaching partnership can be a useful tool for developing a strategy for how to achieve that outcome with greater ease.
• Since coaching is a partnership, also ask yourself if you find it valuable to collaborate, to have another viewpoint and to be asked to consider new perspectives. Also, ask yourself if you are ready to devote the time and the energy to making real changes in your work or life. If the answer to these questions is yes, then coaching may be a beneficial way for you to grow and develop.
• What are some typical reasons someone might work with a coach?
• There are many reasons that an individual or team might choose to work with a coach, including but not limited to the following:
• There is something at stake (a challenge, stretch goal or opportunity), and it is urgent, compelling or exciting or all of the above
• There is a gap in knowledge, skills, confidence, or resources
• A big stretch is being asked or required, and it is time sensitive
• There is a desire to accelerate results
• There is a need for a course correction in work or life due to a setback
• An individual has a style of relating that is ineffective or is not supporting the achievement of one’s personally relevant goals
• There is a lack of clarity, and there are choices to be made
• The individual is extremely successful, and success has started to become problematic
• Work and life are out of balance, and this is creating unwanted consequences
• One has not identified his or her core strengths and how best to leverage them
• The individual desires work and life to be simpler, less complicated
• There is a need and a desire to better organized and more self-managing
• How long does a coach work with an individual?
• The length of a coaching partnership varies depending on the individual’s or team’s needs and preferences. For certain types of focused coaching, 3 to 6 months of working with a coach may work. For other types of coaching, people may find it beneficial to work with a coach for a longer period. Factors that may impact the length of time include: the types of goals, the ways individuals or teams like to work, the frequency of coaching meetings, and financial resources available to support coaching.
• What does the coach do?
• The role of the coach is to provide objective assessment and observations that foster the individual’s or team members’ enhanced self-awareness and awareness of others, practice astute listening in order to garner a full understanding of the individual’s or team’s circumstances, be a sounding board in support of possibility thinking and thoughtful planning and decision making, champion opportunities and potential, encourage stretch and challenge commensurate with personal strengths and aspirations, foster the shifts in thinking that reveal fresh perspectives, challenge blind spots in order to illuminate new possibilities, and support the creation of alternative scenarios. Finally, the coach maintains professional boundaries in the coaching relationship, including confidentiality, and adheres to the coaching profession’s code of ethics.
• The role of the individual or team is to create the coaching agenda based on personally meaningful coaching goals, utilize assessment and observations to enhance self-awareness and awareness of others, envision personal and/or organizational success, assume full responsibility for personal decisions and actions, utilize the coaching process to promote possibility thinking and fresh perspectives, take courageous action in alignment with personal goals and aspirations, engage big picture thinking and problem solving skills, and utilize the tools, concepts, models and principles provided by the coach to engage effective forward actions.
• What does coaching ask of an individual?
• To be successful, coaching asks certain things of the individual, all of which begin with intention….
• Focus – on one’s self, the tough questions, the hard truths – and one’s success
• Observation – the behaviors and communications of others
• Listening – to one’s intuition, assumptions, judgments, and to the way one sounds when one speaks
• Self discipline – to challenge existing attitudes, beliefs and behaviors and to develop new ones which serve one’s goals in a superior way
• Style – leveraging personal strengths and overcoming limitations in order to develop a winning style
• Decisive actions – however uncomfortable, and in spite of personal insecurities, in order to reach for the extraordinary
• Compassion – for one’s self as he or she experiments with new behaviors, experiences setbacks – and for others as they do the same
• Humor – committing to not take one’s self so seriously, using humor to lighten and brighten any situation
• Personal control – maintaining composure in the face of disappointment and unmet expectations, avoiding emotional reactivity
• Courage – to reach for more than before, to shift out of being fear based in to being in abundance as a core strategy for success, to engage in continual self examination, to overcome internal and external obstacles
• How can the success of the coaching process be measured?
• Measurement may be thought of in two distinct ways. First, there are the external indicators of performance: measures which can be seen and measured in the individual’s or team’s environment. Second, there are internal indicators of success: measures which are inherent within the individual or team members being coached and can be measured by the individual or team being coached with the support of the coach. Ideally, both external and internal metrics are incorporated.
• Examples of external measures include achievement of coaching goals established at the outset of the coaching relationship, increased income/revenue, obtaining a promotion, performance feedback which is obtained from a sample of the individual’s constituents (e.g., direct reports, colleagues, customers, boss, the manager him/herself), personal and/or business performance data (e.g., productivity, efficiency measures). The external measures selected should ideally be things the individual is already measuring and are things the individual has some ability to directly influence.
• Examples of internal measures include self-scoring/self-validating assessments that can be administered initially and at regular intervals in the coaching process, changes in the individual’s self-awareness and awareness of others, shifts in thinking which inform more effective actions, and shifts in one’s emotional state which inspire confidence.
• How is coaching distinct from therapy?
• Coaching is a distinct service which focuses on an individual’s life as it relates to goal setting, outcome creation and personal change management. Coaching can be distinguished from therapy in a number of ways. First, coaching is a profession that supports personal and professional growth and development based on individual-initiated change in pursuit of specific actionable outcomes. These outcomes are linked to personal or professional success. Coaching is forward moving and future focused. Therapy, on the other hand, deals with healing pain, dysfunction and conflict within an individual or a relationship between two or more individuals. The focus is often on resolving difficulties arising from the past which hamper an individual’s emotional functioning in the present, improving overall psychological functioning, and dealing with present life and work circumstances in more emotionally healthy ways. Therapy outcomes often include improved emotional/feeling states. While positive feelings/emotions may be a natural outcome of coaching, the primary focus is on creating actionable strategies for achieving specific goals in one’s work or personal life. The emphasis in a coaching relationship is on action, accountability and follow through.
• Is coaching covered by insurance?
• No, currently, coaching is not covered by insurance. Coaching is not healthcare but rather an advanced form of teaching. Some companies are offering life coaching as part of the employee benefit packages. Companies on the leading edge understand the relationship between employees’ overall satisfaction and contentment in their personal lives and productivity on the job. Anyone who has suffered trauma or crises in marriage knows all too well how deeply it affects all areas of their lives particularly at work.
• What are the factors that should be considered when looking at the financial investment in coaching?
• Working with a coach requires both a personal commitment of time and energy as well as a financial commitment. Fees charged vary by specialty and by the level of experience of the coach. Individuals should consider both the desired benefits as well as the anticipated length of time to be spent in coaching. Since the coaching relationship is predicated on clear communication, any financial concerns or questions should be voiced in initial conversations before the agreement is made.
• What are the fees?
• The charge for coaching varied, depending on how often you work with your coach and which program you would like to have. Together with the coach, each client sets up their coaching program based on their needs and investment capabilities. Your coaching fee is an investment that pays big dividends. If you are cautious about spending money and concerned about making intelligent choices, here are three things you can do to maximize your investment:
• Hire a coach that you find comfortable with; find a coach whose specialties best match your needs.
• Set a 90-day goal that’s worth accomplishing. Make sure the goal is something that’s worth the coaching fee, something you’d be “happy” to pay for.
• Make the most of your coaching time. Tell your coach what results you want and your coach helps you make it happen.
• To determine which services are the best fit for your coaching need as well as the relevant fees, please call us at 917-692-3867.
• Coaching fee is often deductible and might be considered as a business expense (check with your accountant).
• How do I (we) get started?
• Initial session is scheduled over the telephone.
• Contact us at 917-692-3867 to speak with a coach and schedule your appointment.

• Where are you located?
• spiral2grow is located in the center of New York City, very close to Grand Central Station. The main reason for choosing this location is our desire to address the need for short travel time and easy accessibility for our clients.
• What is Career Coaching?
• Career coaching is a collaborative and personalized process. We work together to help you explore and identify where you are clarify where you want to go, and put together a plan to help you reach your professional goals. Through the coaching process, individuals focus on the skills and actions needed to successfully produce results.
• Coaching is an interactive process that helps individuals develop more rapidly and attain more satisfying results. Coaching enables people to set better goals, take more action, make better decisions and more fully leverage their natural strengths. Coaching helps people figure out what they want and how to achieve their dreams.
• How does Career Coaching work?
• Career Coaching tends to be short term and goal focused. We work together in a variety of formats such as face to face, telephone coaching, and via the Internet. The coaching sessions keep the momentum going and provide the structure to keep the process moving forward and on track. A coach will provide guidance when you need it and help you get focused and unstuck when you hit roadblocks.
• Your coach works with you to skillfully support you in clarifying specific goals and implementing actions that lead to dramatic results. Your coach uncovers and helps you build upon your strengths and work with you to design systems that help you succeed. Your coach will consistently strive to help you achieve your goals step by step. As such, productive coaching happens when the clients proactively want to move forward.
• When should I hire a coach?
• You should hire a coach when you:
• want to move forward and take the next step on your path to success.
• have a strong desire to choose and direct your own career rather than have life choose it for you.
• know that something is blocking your peak performance, and but can’t seem to overcome it.
• feel overwhelmed by how much there is to do and you aren’t sure how to manage your time most effectively
• are ready to do something that incorporates your interests and expertise.
• have issues that are preventing you from focusing on your career growth and you’re ready to deal with them.
• want to fully leverage your strengths.
• want to establish goals, as well as develop and execute action plans to achieve them.
• have certain skills or behaviors that you would like to develop.
• are ready to move into the next phase of your career lifecycle and need some support and encouragement to motivate you.
• The top 10 results of working with a Career Coach include the following:
• Enhanced self-awareness
• Clarity of purpose and direction for achieving career goals
• Increased career self-management
• Motivation and support to advance to the next level in your career
• Improved confidence during a stressful job transition
• Strength and courage to take charge
• Courage to think “outside the box” in order to explore options and create real answers
• Overall improvement of one’s quality of life
• Better balance between family and work
• Discovery of one’s authentic vocation
• Who needs a Career Coach?
• Individuals in career transition who want to leverage their skills, talents, interests, experiences and strengths to identify and achieve their personal goals for success. Job seekers who want to excel during the interview process. People who want to find a career that engages their strengths and their passions.
• Executives who are ready to be proactive as they actively work toward achieving greater success. Executives who want to take actions that will enable them to move to the next level on their career path. Executives who are experiencing professional roadblocks. Executives who need to develop strategies and skills that will enable them to grow professionally and add greater value to their organization.
• Students and Alumni who want assistance in determining their goals and needs as they select schools and options that enable them to experience success. Students who want to excel and shine during all of their interviews. Students who want to proactively create their career path. Students who want to clearly identify, communicate and leverage their strengths. Students who want to set goals and take action to achieve them.
• Active retirees who want to create a path that allows them to tap into their interests, skills, values, experiences and life purpose to create a fulfilling and satisfying active retirement.
• What are Career Coaching Benefits?
• Some of the Career Coaching benefits are:
• Provides a fresh, unique perspective and encouragement
• Helps you think out of the box and choose a career that you will succeed at and be a good fit for your skills, values, passions, and work life preferences.
• Helps keep the momentum going; stay on course with your action plan
• Provides clarity and focus on aspirations, ambitions, and goals
• Activates your dreams with an action plan
• Pinpoints and navigates through roadblocks
• Gives you the shot of encouragement when you need it and celebrates your successes
• Finds a new job/career more quickly, saving you money
• How can I get the most out of the coaching experience?
• By having a strong desire to work hard and receive feedback that will produce change.
• By demonstrating a willingness to explore, challenge and change things that are not working for you.
• By maintaining an open mind as you try new concepts or different ways of doing things.
• By making a commitment to the coaching process.
• In addition, the coaching experience is successful when you are:
• Are open to learning new ideas and implementing them in your life
• Listen, share your thoughts, and ask questions.
• Are willing to make changes and take action
• Are present for your coaching sessions without interruptions or distractions
• Believe in yourself and are committed to your personal success
• What can I discuss with my coach?
• Career Coaching is designed to focus on your career/work development. This may include seeking employment, moving up in an organization, training/schooling to improve career options, analyzing your skills, preparing resumes, organizing your time, balancing your responsibilities, eliminating things that distract you from your work, developing your communication skills, asking for what you need, simplifying, creating reserves, goal setting, strategizing, and anything which serves to support you in your career/work. Only you can determine on what areas of your career/work development you wish to focus your coaching discussions and your energies.
• What can I expect during the coaching process?
• When you become engaged in the coaching process you can expect your coach to listen, make observations, ask questions and introduce concepts to assist in generating possibilities and identifying opportunities for action. While your coach will provide feedback and an objective perspective, you will be responsible for taking the steps to produce results.
• Coaching accelerates progress by providing a greater focus and awareness of possibilities, leading to more effective choices. By engaging in a coaching relationship, you can expect to experience fresh perspectives on challenges and opportunities, to enhance your thinking and decision making skills, to improve your interpersonal effectiveness, to have increased confidence and a strong knowledge of your strengths and how to leverage them to achieve success.
• What are the fees?
• The charge for coaching varied, depending on how often you work with your coach and which program you would like to have. Together with the coach, each client sets up their coaching program based on their needs and investment capabilities. Your coaching fee is an investment that pays big dividends. If you are cautious about spending money and concerned about making intelligent choices, here are three things you can do to maximize your investment:
• Hire a coach that you find comfortable with; find a coach whose specialties best match your needs.
• Set a 90-day goal that’s worth accomplishing. Make sure the goal is something that’s worth the coaching fee, something you’d be “happy” to pay for.
• Make the most of your coaching time. Tell your coach what results you want and your coach helps you make it happen.
• To determine which services are the best fit for your coaching need as well as the relevant fees, please call us at 917-692-3867.
• How do I (we) get started?
• Initial session is scheduled over the telephone.
• Contact us at 917-692-3867 to speak with a career coach in NYC and schedule your appointment.

• Where are you located?
• spiral2grow is located in the center of New York City, very close to Grand Central Station. The main reason for choosing this location is our desire to address the need for short travel time and easy accessibility for our clients.
• What is Executive Coaching?
• Executive Coaching is one of the latest and most dynamic new influences in today’s fast-paced business culture. The need for educated and quick decisions, the ability to have them communicated clearly, and be supported by peers, co-workers and employees, has never been greater. Now more than ever, learning interpersonal skills is important so that you can be confident that you are in fact delivering the message you think you are; getting the response you are hoping to get; and building a dynamic team of loyal supporters around you.
• Executive coaching is a “time- limited, contractual, confidential and ‘results-oriented’ partnership designed to equip them with the insights and tools that they need to develop themselves and their organizations”. This coaching can be with an individual executive or an entire senior management team. Executive coaching is the process of equipping people with the tools, knowledge, and opportunities they need to develop themselves and become more effective.
• What are the benefits of coaching?
• Individuals who engage in a coaching relationship can expect to experience fresh perspectives on personal challenges and opportunities, enhanced thinking and decision making skills, enhanced interpersonal effectiveness, and increased confidence in carrying out their chosen work and life roles. Consistent with a commitment to enhancing their personal effectiveness, they can also expect to see appreciable results in the areas of productivity, personal satisfaction with life and work, and the achievement of personally relevant goals.
• How can Executive Coaching help our business?
• Executive coaching of your key officers improves their performance, image, communication and leadership skills. By doing so, executives can maximize their potential and thereby help improve your business image and your bottom line.
• What are the issues that people typically bring to coaching?
• Executive coaching clients present with a variety of issues of varying levels of complexity such as:
• Sharpening leadership effectiveness
• Improving relationships with a boss, peers, direct reports or key stakeholders
• Managing conflict
• Effective international career management
• Leading organizational change
• Using organizational diversity to ‘get the job done’
• Building and maintaining a high performance, globally-dispersed team
• Balancing head office demands with regional and local realities
• Goal- and priority-setting
• Improving self-confidence and personal effectiveness
• What are some of the benefits of executive coaching?
• Tangible benefits of executive coaching for companies include:
• increased quality;
• improved leadership;
• increased customer satisfaction;
• improved employee retention and commitment;
• a work environment where employees are productive, feel valued, and WANT to show up to work each day!
• Tangible benefits of executive coaching for executives include:
• high potential employees evolve into high functioning managers or leaders;
• executives change the way they are perceived within an organization to enhance their promotability;
• executives create a high-performing team;
• executives successfully manage an important transition in their work role or responsibility;
• executives discover and leverage their strengths as they improve on their development areas;
• executives are more successful and satisfied with their professional role and career.
• Who might benefit from executive coaching?
• Professionals who:
• are new to their managerial or leadership role;
• want to improve relationships with a boss, peers, and/or direct reports to positively impact their effectiveness, job satisfaction, and promotability within an organization;
• know that employees want to feel valued, want to do good work, and experience themselves at their best.
• desire to move from a fear and control management style to one of love and support;
• desire to create a work environment with more trust, where employees want to show up;
• desire to be more authentic and fully express themselves in their work;
• feel plateaued, burned out, or out-of-balance in their work and personal life;
• desire work and a career that is worthwhile and fulfilling.
• How long does a formal Executive Coaching relationship last?
• This varies depending on the need of the client. Coaching engagements is typically last a minimum of six months. Should the client wish to continue coaching after the first six months, coaching can be done on a month-to-month basis until the client’s need has been met.
• Can I work with a coach on a short term project?
• Yes, some clients hire a coach to reach a certain goal or to complete a particular project. Many clients continue working with a coach because of the results they are able to obtain.
• Is Executive Coach confidential?
• Yes, all content of executive coaching sessions is held in strictest confidence. This content is NOT shared with your employer or anyone else.
• What can you expect from your Executive Coach?
• You can expect the coach to put you, your needs, wants and concerns front-and-center during the entire time of our scheduled appointments
• Commit to an open, honest relationship characterized by integrity
• Provide a safe environment, encouragement, support – and challenges, during our coaching sessions
• Fully respect you and your expectation of total confidentiality
• Broaden your vision, provide new insights and help you make new discoveries about yourself
• Listen intently, be a sounding board, and provide input – yet allow you to develop your own solutions
• Be a strategic partner with you as you achieve your goals and reach new heights.
• What do we expect of our clients?
• To make a commitment to coaching and scheduling/keeping their appointments
• Take ownership for work to be done between coaching sessions
• Commit to goals and the work required to achieve them
• Think creatively and be open to new ideas and opportunities
• Be open with me about what is helpful and what is not
• Conduct yourself with candor, openness and integrity.
• Is Executive coaching the same thing as psychotherapy?
• There is a continuum between executive coaching and counseling or psychotherapy. However, coaching focuses on the present and the future while counseling or psychotherapy focuses mainly on the past and the present. Coaching does not assume a person is having difficulties adjusting or managing their lives, which is more of the case with therapy. The purpose of coaching is to understand, attain and maintain success. Rather than acting as a “healer,” the Coach will serve as a facilitator in helping clients attain their full potential. The emphasis is not on the past but on the future and its relevance in guiding present thoughts and actions.
• Also, Executive Coaching is focused on success in the role of leader, much of which is determined by the organizational context. Coaches need to know more about the organization, the goals for action and political context of your organization than about your personal history in order to be helpful.
• I am already doing well in my career – why should I use a coach?
• The Chicago Bulls have had an on-staff fitness trainer available to all players during each NBA season, yet Michael Jordan chose to pay a personal fitness trainer to work out with him daily at his home—can anyone argue with his results? Likewise, successful people everywhere know that success is an ongoing process, and that they must continually improve or they will backslide – they can’t stay even very long.
• What are pre-requisites for coaching to be successful?
• For a coaching relationship to be effective and successful, the following are necessary conditions:
• Willingness on the part of the client to be coached
• Client’s commitment to take the necessary actions identified in the coaching process
• Confidentiality of the relationship
• Mutual trust and respect between coach and client
• A competent, motivating and challenging coach
• A supportive environment
• Are there situations where coaching may not be successfully applied?
• If any of the pre-requisites mentioned above are missing, coaching will not be successful. Generally, if an executive is faced with a situation over which he has absolutely no control, then confining the coaching domain to the individual himself may not yield significant results to the company. To be effective, the overall situation in the larger environment will need to be addressed.
• Coaching is also not suitable in situations that require intervention by trained specialists in such fields as psychology and therapy. Executive coaches are trained to be alert for such situations and recommend the appropriate referrals.
• How do I (we) get started?
• Initial session is scheduled over the telephone.
• Contact us at 917-692-3867 to speak with an Executive Coach in New York City and schedule your appointment.

• Where are you located?
• spiral2grow is located in the center of New York City, very close to Grand Central Station. The main reason for choosing this location is our desire to address the need for short travel time and easy accessibility for our clients.
• What business consulting services does spiral2grow provide?
• sprial2grow provides business consulting services and training for Small and Mid-sized companies that includes Family business and start-up companies. spiral2grow offers some of the following a range of professional services:

• Strategic planning
• Business plan creation
• Marketing and sales plan
• Vision & strategy alignment
• Opportunity assessment
• Assist in turnaround
• Team building: management and executive
• Leadership assessment and development
• Performance improvement and management
• Ownership/Governance:
• Developing ‘real’ boards
• Running effective board meetings
• Long range strategic planning
• Help sell or buy companies
• Perform evaluation and due diligence
• Shareholder agreements
• Continuity planning
• Skill Building and Training:
• Executive coaching
• Business management
• Conflict management skills
• Successful communication strategies
• Developing family mission statements based on shared values
• Raising responsible children
• Running a successful family retreat.
• Developing an effective family council
• Family Business:
• Developing better, more effective communications
• Resolving conflicts
• Organizing and facilitating family retreats
• Developing family charters
• Building Family Councils
• Dealing with intergenerational conflicts
• Developing next generation forums for training, education, and support
• Do you help companies create a business plan?
• Yes, we do help companies create a business plan but we require that you be actively involved in the writing process so it will be your plan. We will also review business plans and provide feedback. We provide professional, unbiased and critical feedback on your plan before you invest in it or seek funding, so you increase your odds on getting funding from the investment community. Whether the capital is coming from you, your family or an investor, you’re going to need a roadmap to show you how you’re going to get to your destination and how much time and money it’s going to take to get there. That roadmap is your business plan.
• What coaching services do you offer?
• Some business owners and corporate executives are searching for insight and guidance but don’t have access to a mentor or coach.  spiral2grow is passionate about helping people succeed at work and in life. Whether you want to talk about your leadership, management, business challenges or you just want to discuss a specific problem at work, we are here to help you.
• Do you provide Executive Coaching?
• Yes, we do provide Executive Coaching. Executive Coaching is one of the latest and most dynamic new influences in today’s fast-paced business culture. The need for educated and quick decisions, the ability to have them communicated clearly, and be supported by peers, co-workers and employees, has never been greater. Now more than ever, learning interpersonal skills is important so that you can be confident that you are in fact delivering the message you think you are; getting the response you are hoping to get; and building a dynamic team of loyal supporters around you.
• Executive coaching is a “time- limited, contractual, confidential and ‘results-oriented’ partnership designed to equip them with the insights and tools that they need to develop themselves and their organizations”. This coaching can be with an individual executive or an entire senior management team. Executive coaching is the process of equipping people with the tools, knowledge, and opportunities they need to develop themselves and become more effective.
• What is performance management?
• It is employee performance planning, coaching and appraisal. It should lead to more productive, motivated and happier employees if done properly.  We help companies implement best practices and implement online tools to make the process painless and effective.
• What makes family business unique?
• The integration of business management and family management create a very complex integration and dynamics. Both the family and the firm have tremendous challenges. The stakes are very high if either the family or the business fails. Some of the unique challenges of family businesses include:
• Challenge of managing the boundaries between family and businesses
• Communication is much more complicated
• Families in business have to analyze, deliberate, plan in ways that other families do not have to
• Emotionality can run very high and get in the way of sound business decision-making.
• Here are some of the key issues most frequently cited as interfering with successful family businesses:
• Family communications
• Conflicts resolution
• Succession planning
• Valuation and strategic planning
• What is involved in succession planning for family businesses?
• Transferring the family business requires the family to make a determined effort to do the following:
• Create a business strategic plan.
• Create a family strategic plan.
• Prepare an Estate Plan.
• Prepare a Succession Plan, including arranging for successor training and setting a retirement date.
• These are the four plans that make up the transition process. By implementing them, you will virtually ensure the successful transfer of your business within the family hierarchy.
• What is a family strategic plan?
• The family strategic plan is needed to maintain a healthy, viable business. It establishes policies for the family’s role in the business. For example, it may include an entry and exit policy that outlines the criteria for working in the business. It should include the creed or mission statement that spells out your family’s values and basic policies for the business. The plan should consider which family members desire to have a part in management of the business versus those who desire a more passive role.
• What is your background, particularly your business achievements?
• Moshe Ratson (MBA, MS MFT, LMFT) is the Founder and President of spiral2grow. He works with organization and high-level executives and managers who want to enhance their companies and career and improve their lives. He utilizes proven coaching psychology methods to attain the best results.
• Moshe is an innovative and successful coach and has a proven record of enhancing the performance of leaders and organizations. He has more than 13 years experience as a high level business executive with success in hiring and training as well as managing sales, marketing and business development. Some of Moshe’s business accomplishments include: VP of Sales at a Fortune 500 Company with sales of 4 billion dollars; promoted $100 million agreements and equity investment with industry leaders; increased sales by 500% and turned companies from loss to profit.
• Moshe holds a Master in Business Administration (MBA) degree as well as an MS degree in Marriage and Family Therapy (MFT). He is a member of the International Coach Federation (ICF) and the American Association of Marriage and Family Therapy (AAMFT). Moshe has been a professional basketball player, a basketball coach, a military officer and a secret service expert.
• How do you go about your consulting engagements?
• spiral2grow will make an initial consultation with you to determine your needs and requirements. Following that, we will analyze your business to create requirement analysis document. We will also provide you with a written deliverable that will outline our assessment and recommendations.
• How do I (we) get started?
• Contact us at 917-692-3867 to speak with our Business Consultant Specialist to schedule an appointment.

• Do you accept insurance?
• No, we do not accept insurance. We believe that clients who do not go through their insurance provider have more freedom, fewer limits and more confidentiality. WE DO ACCEPT MOST INSURANCE COMPANIES AS OUT-OF-NETWORK PROVIDER. We will provide clients with a form to submit to their insurance company for reimbursement. Please check with your insurance company for their rules about therapy coverage and reimbursement.
• Where are you located?
• spiral2grow is located in the heart of New York City (NYC), very close to Grand Central Station. The main reason for choosing this location is our desire to address the need for short travel time and easy accessibility for our clients.
• What is family therapy or family counseling?
• Family therapy is a type of psychotherapy. It helps families or individuals within a family understand and improve the way family members interact with each other and resolve conflicts. Family therapy is usually provided by therapists known as marriage and family therapists. It is: brief, solution-focused, specific, with attainable therapeutic goals and designed with the “end in mind.”
• Family therapy involves a whole family, or several family members. Family therapy can be helpful if a family is having problems getting along. It can also be used with one family member has a problem, and family relationships may be contributing to or maintaining the problem.
• Family therapy may help your family weather the storm. Family therapy can help patch strained relationships among family members and improve how your family works together. Whether it’s yourself, your partner, a child or even a sibling or parent, family therapy can help all of you relate more harmoniously.
• Who can benefit from family therapy?
• In general, anyone who wants to improve troubled relationships can benefit from family therapy. Family therapy can help with such issues as Marital problems, Divorce, Eating disorders, Substance abuse, Depression or bipolar disorder, Chronic health problems, Grief, loss and trauma, Work stress, Parenting skills, Emotional abuse or violence, Financial problems, Anger and emotional reactivity, Communication, intimacy etc.
• How does family therapy work?
• Family therapy often brings entire families together in therapy sessions. However, family members may also see a family therapist individually, and family therapy may include non-family members, such as schoolteachers, other health care providers or representatives of social services agencies.
• Working with a family therapist, you and your family will examine your family’s ability to solve problems and express thoughts and emotions. You may explore family roles, rules and behavior patterns in order to spot issues that contribute to conflict. Family therapy may help you identify your family’s strengths, such as caring for one another, and weaknesses, such as an inability to confide in one other.
• For example, say that your adult son has depression. Your family may not understand the roots of his depression or how best to offer help. Although you’re worried about your son’s health, you have such deep-rooted family conflicts that conversations ultimately erupt into arguments. You’re left with hurt feelings, decisions go unmade, and the rift grows wider.
• Family therapy can help you pinpoint your specific concerns and assess how your family is handling them. Guided by your therapist, you’ll learn new ways to interact and overcome old problems. You’ll set individual and family goals and work on ways to achieve them. In the end, your son may be better equipped to cope with his depression, you’ll understand his needs better, and you, your spouse and your son may all get along better.
• Why use a Marriage and Family Therapist?
• Research studies repeatedly demonstrate the effectiveness of marriage and family therapy in treating the full range of mental and emotional disorders and health problems. Adolescent drug abuse, depression, alcoholism, obesity and dementia in the elderly – as well as marital distress and conflict — are just some of the conditions Marriage and Family Therapists effectively treat.
• Clients also report improvement in work productivity, co-worker relationships, family relationships, partner relationships, emotional health, overall health, social life, and community involvement.
• In a recent study, consumers report that marriage and family therapists are the mental health professionals they would most likely recommend to friends. Over 98 percent of clients of marriage and family therapists report therapy services as good or excellent. Marriage and family therapy’s prominence in the mental health field has increased due to its brief, solution-focused treatment, its family-centered approach, and its demonstrated effectiveness.
• What are the qualifications for a Marriage and Family Therapist?
• Marriage and family therapy is a distinct professional discipline with graduate and postgraduate programs. The Federal government has designated marriage and family therapy as a core mental health profession along with psychiatry, psychology, social work and psychiatric nursing.
• The regulatory requirements in most states are substantially equivalent to the American Association of Marriage and Family Therapists Clinical Membership standards. After graduation from an accredited program, a period – usually two years – of post-degree supervised clinical experience is necessary before licensure or certification. When the supervision period is completed, the therapist can take a state licensing exam, or the national examination for marriage and family therapists conducted by the AAMFT Regulatory Boards. This exam is used as a licensure requirement in most states.
• Is it confidential?
• Seeking counseling is a very personal matter and we consider privacy very seriously. We have a legal and ethical responsibility not to disclose any information about the counseling session to third parties without your permission. We do however have a legal responsibility to disclose client information without the prior consent in certain cases to protect clients and others (eg. child abuse). We will discuss confidentiality with you prior to commencing counseling.
• When does a child need therapy?
• Like adults, children can be greatly affected by stress in their lives. Family transitions such as separation or divorce, joining a stepfamily, adoption or birth of a sibling, experiences of abuse or other trauma, or the death of a loved one can all involve considerable loss and stress. At those times parents or caretakers may have difficulty knowing what their child needs to feel secure.
• Children have fewer resources to cope and less control over their lives than adults, and they need others to notice what is happening to them. They are often too young to understand or verbally describe emotional distress and instead exhibit symptoms to signal the need for help. The symptoms may include sudden changes in behavior, irritability, nightmares, bedwetting or soiling, eating problems, physical complaints, disregard for safety, school problems, acting older or younger than their age, or problems getting along with others.
• What if my spouse/whole family won’t participate?
• Not all family members have to take part in marriage and family therapy for it to be effective. Uninterested family members often get involved in the therapy later if there is a least one motivated person in the family. Also, it is evident that if one person in the family changes, it helps others to change too.
• How long is each session?
• Each session is 45 minutes in length. At the initial session, clients are asked to come in 10 minutes prior to their scheduled time to review and complete standard intake forms.
• How often are sessions?
• Sessions are typically scheduled on a weekly basis. Having weekly sessions gives the client(s) and therapist enough time to address issues in sessions and to process them afterward, complete homework assignments and build momentum together. However, the client sometimes meets on a bi-weekly schedule due to family, work or financial issues. This can be discussed between the client(s) and the therapist.
• Also, clients that attain their goals and have maintained the changes sought and moving towards the end of therapy may reduce the number of sessions to bi-weekly or less. This gives the client(s) time to test their new tools and ability to maintain these changes with less assistance from their therapist. These sessions are important to the therapy process and allow for a healthy transition from therapy.
• How long will I need to be in therapy?
• There is no set answer to this question. Some problems can be resolved in just a few sessions. Others take much longer. Therapy should continue as long as you are making progress and until the problems that brought you in are resolved to your satisfaction. It is always your decision to continue or discontinue therapy.
• Is there a free initial consultation?
• No, the initial session is the same rate as any regular session. However, a free 15-minute phone consultation is provided for all new inquiries.
• Contact us for free phone consultation (917) 692-3867.
• What are the fees?
• The fee per session depends on the clinician seen and the time of the session. Our unique three-tiered fee structure enables spiral2grow to provide quality of service at affordable rates.
• Moshe Ratson (MBA, LMFT) – Licensed Marriage and Family Therapist – fee range from $220 to $300 per session depends on the time of the day.
• Another Licensed Psychotherapist- fee range from $160 to $240 per session depends on the time of the day.
• Our Graduate/Post-Graduate Clinicians in the field of Marriage and Family Therapy, who are working toward their Psychotherapy Licensing are available at $110-$160 for appointments.
• Our Training Program: Clinicians that attend the training program are selectively chosen for their experience, skills and specialties. They are talented clinicians who are completing their education and experience requirements toward their licensing. They are closely supervised and receive ongoing support, guidelines and training. This unique program offers clients quality of services at a reduced rate of $80 per session.
• To determine which services and therapists best fit your therapeutic needs, please call us at 917-692-3867.
• How do I (we) get started?
• The initial session is scheduled over the telephone.
• Contact us at 917-692-3867 to speak with a therapist and schedule your appointment.

• Do you accept insurance?
• No, we do not accept insurance. We believe that clients who do not go through their insurance provider have more freedom, fewer limits, and more confidentiality. WE DO ACCEPT MOST INSURANCE COMPANIES AS OUT-OF-NETWORK PROVIDER. We will provide clients with a form to submit to their insurance company for reimbursement. Please check with your insurance company for their rules about therapy coverage and reimbursement.
• Where are you located?
• spiral2grow is located in the center of New York City, very close to Grand Central Station. The main reason for choosing this location is our desire to address the need for short travel time and easy accessibility for our clients.
• What is Group Therapy?
• Group therapy sessions vary, but the basic format is a small group of patients meeting on a regular basis to discuss their feelings and problems and provide mutual support. Group therapy is intended to help people who would like to gain support, increase self-awareness, and learn new ways to cope with personal or interpersonal challenges. Group therapy can be especially effective for people interested in exploring their interpersonal style and enhancing their approach to relationships in such areas as trust, intimacy, anger, conflict, assertiveness, taking risks, or improving self-esteem. Some groups are more theme-focused (e.g., Social Anxiety, Anger Management, Assertiveness Training, Self-esteem and Confidence) with more of an exclusive emphasis on providing support and strategic problem-solving.
• As part of the group therapy session, members try to change their old ways of behaving in favor of newer, more productive ways. Typically, there is a great deal of interaction and discussion among the members of the group. The members may also undertake specific activities, such as addressing certain fears and anxieties.
• Who can benefit from Group Therapy?
• Group therapy is appropriate for people with a variety of interests, problems, or challenges. It is especially effective for people who would like to improve and better understand their interpersonal patterns in relationships, whether these involve difficulties in social, academic, working, romantic, or even sexual relationships. It is equally suitable for people who struggle with emotional difficulties such as anxiety, anger management or depression.
• What do I talk about when I am in Group Therapy?
• Because unexpressed feelings are a major reason why people experience difficulties in relationships, sharing your feelings in the group effects how much you will be helped by it. Of course, you control what, how much, and when you share information with the group.
• Members talk about whatever is troubling them or whatever brought them into therapy in the first place. Most people are anxious about beginning to talk in the group. However, within a few sessions, people typically find that they are able to talk in the group and that they get support from other members as they begin to share.
• For process groups, the issues discussed each week arise from the members rather than being initiated by the group leader(s). Participants can discuss personal concerns or problems from everyday life; relationships with friends, family members, or significant others; or specific reactions, thoughts, or feelings to events within the group. Essentially, no topic is off-limits in the group. In contrast, because these groups may have a strong didactic and/or problem-solving component, with greater homogeneity concerning member goals, discussion and/or personal disclosures may be minimal and focused more narrowly around a specific topic area.
• How does Group Therapy work?
• A group therapist appropriately selects a small group of people who would be helped by the group experience and who can be learning partners for one another. In meetings, people are encouraged to talk with each other in a spontaneous and honest fashion. A professionally trained therapist, who provides a productive examination of the issues or concerns affecting the individuals and the group, guides the discussion.
• The group therapy session is a collaborative effort in which the therapist assumes clinical responsibility for the group and its members. In a typical session (90 minutes) members work to express their own problems, feelings, ideas and reactions as freely and honestly as possible. Such exploration gives the group the important information needed to understand and help one another. Members learn not only to understand themselves and their own issues but also become “therapeutic helpers” for other members.
• Not every group is alike. There are a variety of styles that different groups use. For instance, some focus more on interpersonal development, where much of the learning actually comes from the interaction between members. Others address thoughts and behaviors, where the emphasis is on learning how to control negative thoughts, address phobias or relieve anxiety-inducing situations.
• Why is Group Therapy useful?
• Joining a group is useful because it provides opportunities to learn with and from other people, to understand one’s own patterns of thought and behavior and those of others, and to perceive how group members react to one another. We live and interact with people every day and often there are things that other people are experiencing or grappling with that can be beneficial to share with others. In group therapy, you learn that perhaps you’re not as different as you think or that you’re not alone. You’ll meet and interact with people, and the whole group learns to work on shared problems — one of the most beneficial aspects. The more you involve yourself in the group, the more you get out of it.
• Group therapy works on many levels. First, it provides a confidential space to be open about issues that are troubling you and to gain support. It is not uncommon for people to feel alone with their problems or circumstances. Discovering that other people can relate to your experiences can be very comforting. Group members can offer validation, as well as fresh ideas or viewpoints for looking at a particular situation.
• Another advantage of group therapy is the opportunity to learn about oneself by listening to others. It can be very helpful when listening to other members to consider how what they are saying might apply to you. You will find that you have many things in common with other members and, as they work through their concerns, you can learn a great deal about yourself. It may also be the case that someone raises an issue that seems to really relate to you, but that you might not have been aware of or brought up yourself.
• Another reason people join groups is to become more aware of patterns in their relationships that are problematic in some way. When people join the group they usually begin to recreate the difficulties that brought them to the group in the first place. Within the safety of the group, members are able to try out new ways of relating that can then be put into practice in other relationships outside the group.
• What are some benefits of Group Therapy?
• Probably the biggest advantage of group therapy is in helping a client realize that he or she is not alone — that there are other people who have the same problems. This is often a revelation, and a huge relief, to the person.
• Being in group therapy can also help you develop new skills to relate to others. The dynamics of a group often mirror those of society in general, and learning how to interact with the other members of the group can help you in your relationships outside the group. In addition, the members of the group who have the same problem(s) can support each other, and may offer suggestions to dealing with a particular problem that you may not have thought of.
• You may be uncomfortable at first when it comes time to discuss your problems in front of strangers. However, the fact that others are facing the same type of situation as you may help you open up and discuss your feelings. In addition, everything that takes place within the group therapy session is kept confidential. The following are some of the many benefits provided by Group Therapy:
• Exploring issues in an interpersonal context more accurately reflects real life.
• Group therapy provides an opportunity to observe and reflect on your own and others’ interpersonal skills.
• Group therapy provides an opportunity to benefit both through active participation and through observation.
• Group therapy offers an opportunity to give and get immediate feedback about concerns, issues and problems affecting one’s life.
• Group therapy members benefit by working through personal issues in a supportive, confidential atmosphere and by helping others to work through theirs.
• Who should participate in Group Therapy?
• Group therapy can benefit many different people, from those having difficulties with interpersonal relationships to those dealing with specific problems such as depression, anxiety, serious medical illness, loss, addictive disorders or behavioral problems. With adolescents, for example, group therapy teaches socialization skills needed to help function in environments outside the home.
• What is expected of the participants?
• It is very important that group members be able to develop a significant level of trust in each other. It is therefore critical that each member make certain commitments to the group and its members. Depending on the group, such commitments might include agreeing to come for a minimum number of sessions, coming to every group meeting or calling if you have to miss a group, and keeping confidential the identity of the participants and any information brought up in group. As in any relationship, the development of trust, cohesion, and a sense of safety allows people to talk personally and honestly.
• If someone is in a group, do they also need individual therapy?
• It depends on the individual. Sometimes group therapy is used as the main or only treatment approach. Sometimes it’s used along with individual therapy. Often people find that working simultaneously in both group and individual therapy stimulates growth in mutually complementary ways. Ask your therapist about the type of therapy that will best meet your needs.
• Will there be people with similar problems in my group?
• The therapist’s role is to evaluate each member’s problems prior to forming the group. Usually there is a mix of members who can learn from each other. While some members will have similar circumstances, it’s not necessary for all to be dealing with exactly the same problem. In fact, people with different strengths and difficulties are often in the best position to help one another.
• What kind of commitment do I need to make?
• The time commitment depends on the type of group and the nature and extent of your problems. Short-term groups devoted to concrete issues can last anywhere from 8 to 12 weeks. Support therapy groups (for example, those dealing with a medical illness such as cancer) may be more long-term. There are also more open-ended groups in which members work at their own pace and leave when their particular needs or goals have been met. It’s best to talk with your therapist to determine the length of time that’s right for you.
• What if I am uncomfortable discussing my problems in front of others?
• It’s not unusual to feel uneasy or embarrassed when first joining a group, but soon you begin to develop feelings of interest and trust. Most clients find that group therapy provides a great deal of relief because it allows them a chance to talk with others who are experiencing similar problems — in a private, confidential setting. Many people who have experienced group therapy believe that working together with others is helpful and they feel better by participating in this form of therapy.
• What are some of the Common misperceptions about Group Therapy?
• “I will be forced to tell all of my deepest thoughts, feelings and secrets to the group.”
• You control what, how much, and when you share with the group. Most people find that when they feel safe enough to share what is troubling them, a group can be very helpful and affirming. We encourage you not to share what you are not ready to disclose. You can also be helped by listening to others and thinking about how what they are saying might apply to you.
• “Group therapy will take longer than individual therapy because I will have to share the time with others.
• Actually, group therapy is often more efficient than individual therapy for two reasons. First, you can benefit from the group even during sessions when you say very little but listen carefully to others. You will find that you have much in common with other group members, and as they work on a concern, you can learn more about yourself. Secondly, group members will often bring up issues that strike a chord with you, but that you might not have been aware of or brought up yourself.
• “I will be verbally attacked by the leaders and by other group members.”
• It is very important that group members feel safe. Group leaders are there to help develop a safe environment. Feedback is often difficult to hear. As group members come to trust and accept one another, they generally experience feedback and even confrontation as positive, as if it were coming from their best friend. One of the benefits of group therapy is the opportunity to receive feedback from others in a supportive environment. It is rare to find friends who will gently point out how you might be behaving in ways that hurt yourself or others, but this is precisely what the group can offer. This will be done in a respectful, gentle way, so that you can hear it and make use of it.
• “Group therapy is second-best to individual therapy.”
• If group therapy is being recommended to you it is because your intake counselor believes that it is the best way to address your concerns. We do not put people into group therapy because we don’t have space in individual therapy, or because we want to save time. We recommend group therapy when it is the most effective method to help you. Your intake counselor can discuss with you why group therapy would be effective for you.
• “I have so much trouble talking with people, I’ll never be able to share in a group.”
• Most people are anxious about being able to talk in a group. Almost without exception, within a few sessions people find that they do begin to talk in the group. Group members remember what it is like to be new to the group, so you will most likely get a lot of support for beginning to talk in the group.
• How do I (we) get started?
• The initial session is scheduled over the telephone.
• Contact us at 917-692-3867 to speak with a therapist and schedule your appointment.

• Where are you located?
• spiral2grow is located in the center of New York City, very close to Grand Central Station. The main reason for choosing this location is our desire to address the need for short travel time and easy accessibility for our clients.
• What Is Coaching?
• Coaching is a professional partnership between a qualified coach and an individual or team that supports the achievement of extraordinary results, based on goals set by the individual or team. Through the process of coaching, individuals focus on the skills and actions needed to successfully produce their personally relevant results.
• The individual or team chooses the focus of conversation, while the coach listens and contributes observations and questions as well as concepts and principles which can assist in generating possibilities and identifying actions. Through the coaching process the clarity that is needed to support the most effective actions is achieved. Coaching accelerates the individual’s or team’s progress by providing greater focus and awareness of possibilities leading to more effective choices. Coaching concentrates on where individuals are now and what they are willing to do to get where they want to be in the future. ICF member coaches recognize that results are a matter of the individual’s or team’s intentions, choices and actions, supported by the coach’s efforts and application of coaching skills, approaches and methods.
• What is Life Coaching?
• Life Coaching is a special kind of consulting. It is an individualized program to help you achieve and attract success and all that is important to you. Coaching is a profession that has synthesized the best from business, psychology, philosophy, and spirituality. It benefits those who are open and willing to make dramatic positive changes in all aspects of their lives. It is based on a partnership—you and your coach—working together to help you achieve more abundance and happiness than you have ever dreamed possible! Life Coaching is about getting the things in life you have always wanted but have not yet achieved – goals, ambitions, life transitions, planning, happiness, relationships, career etc.
• Do I need Life Coaching?
• If you have challenges, goals, ambitions or aims in your life which will bring you happiness and you can confidently achieve these goals in an effective way and time, then no, you do not need to use a Life Coach. If however, you find achieving some life goals difficult, or would like the help and support of a professional mentor/coach then you should consider using the services of A Life Coaching.
• What are Life Coaching benefits?
• You will benefit from the coaching process if you want to:
• design life intentions that include both your business and personal goals.
• build your personal integrity and learning to base all decisions on your values.
• make meaningful personal changes that reduce stress and simplify your life.
• free up energy and other resources to attract what you want for your life now.
• enhance the quality of your communication and relationships.
• identify your business or personal skill sets that need polishing.
• work through a career or life transition.
• achieve better work/life balance.
• gain clarity, focus and direction.
• What do you work on with a Life Coach?
• Personal and professional life balance.
• Taking projects to completion.
• Wellness.
• Reducing stress.
• Personal Effectiveness
• Extreme Self-Care.
• Turning around a difficult situation.
• Increasing sales significantly or filling a practice.
• Business or personal problems.
• Releasing untapped potential
• Manifesting goodness into your life
• Attracting opportunity and money
• Negative belief systems that get in your way
• Who hires a coach and why?
• People hire a coach because:
• They want more out of their lives.
• They want to reach a better financial situation.
• They want to learn how to “manifest” their greatest desires.
• They want to grow and aren’t sure how to get started
• They want their life to be easier.
• They want someone who can listen and REALLY hear them.
• They want a motivator.
• They want someone to help them formulate solutions to their situation.
• They want to have more time, more fun, and less stress.
• People seek to get results and are willing to work and hire a coach!
• because they want more out of life
• because they want to grow and produce results
• because they want to make changes faster and easier
• because they want to maintain progress towards your goals
• because they want to establish and maintain balance in your full life
• You can focus on your business, career, finances, life purpose, vocation, relationships, health, time management, spirituality, etc. whatever aspects of your life needs tweaking to get you back on track or to find a new track.
• What results can I expect with coaching?
• We cannot guarantee that you will achieve any specific results. You will achieve as much or as little as you put into it. It will require you to invest your own time and energy into achieving your goals. But these are reasonable expectations for your Coaching partnership:
• You will have a Life Coach who cares deeply about you, your success, your happiness, your fulfillment and balance in life.
• You will be better able to tackle the barriers and obstacles that get in the way of achieving what you desire.
• You will develop specific plans for removing those barriers and increasing the supports that motivate you to do your best and to stay focused on your goals.
• You will discover new alternatives and approaches to consider in achieving your desired outcomes.
• You will increase your awareness of choices and make better decisions.
• You will be provided structure, support and feedback to promote greater progress on clarifying your goals and concerns, to form action plans, to make decisions and to achieve your goals.
• You will be able to find more successful solutions to your challenges and concerns.
• You will be able to define and achieve your personal and professional goals faster and with more ease than would be possible otherwise.
• How are Personal Coaching and Therapy Different?
• Coaching Model:
• Create and achieve specific goals, values and desires
• Maximize personal fulfillment and achievement in life
• Explore possibilities and create a vision for the future and live it
• Maximize satisfaction and enjoyment in life
• Based on learning and putting goals into action
• Focused on discovering one’s strengths, talents, abilities and applying own knowledge
• A co-creative partnership to promote positive change, inspiration, self-discovery, balance and design a better life
• Therapy Model:
• Relieve or eliminate symptoms of pain and suffering
• Stabilize and restore pre-illness level of functioning
• Correct the wrongs and hurts of the past to restore the present
• Minimize and avoid further pain, suffering and problems
• Based on the medical model of treating an illness
• Focused on symptoms and a diagnosis of one’s problematic behaviors and problems
• Therapist as the expert and client as the patient trying to resolve issues and restore health
• What are the fees?
• The charge for coaching varied, depending on how often you work with your coach and which program you would like to have. Together with the coach, each client sets up their coaching program based on their needs and investment capabilities.
• Your coaching fee is an investment that pays big dividends. If you are cautious about spending money and concerned about making intelligent choices, here are three things you can do to maximize your investment:
• Hire a coach that you find comfortable with; find a coach whose specialties best match your needs.
• Set a 90-day goal that’s worth accomplishing. Make sure the goal is something that’s worth the coaching fee, something you’d be “happy” to pay for.
• Make the most of your coaching time. Tell your coach what results you want and your coach helps you make it happen.
• To determine which services are the best fit for your coaching need as well as the relevant fees, please call us at 917-692-3867.
• How do I (we) get started?
• Initial session is scheduled over the telephone.
• Contact us at 917-692-3867 to speak with a Life Coach in New York City and schedule your appointment.

• What is Online Counseling?
• Online counseling generally refers to the provision of professional mental health services concerns via internet communication technology. Often called e-therapy, etherapy, e-counseling, online therapy, or coaching, services are typically offered via email, real-time chat, and video conferencing. Some clients use online counseling in conjunction with traditional psychotherapy, and others use it as an occasional check-in tool for their lives.
• When is Online Counseling a good choice?
• Online counseling is ideal if you are comfortable putting your thoughts and feelings in writing; want to remain anonymous; need the privacy, convenience or easy access; want the flexibility and time savings; or just want quick answers to clear questions. Online counseling can be a useful alternative if you are reluctant to see a therapist in an office, have financial barriers to getting help, live in a remote area, or are prevented for some reason from going to a therapist’s office.
• When is Online Counseling NOT a good choice?
• Online counseling is not appropriate for everyone and cannot replace existing therapy or medical treatments. There are specific cases where you should NEVER seek online counseling:
• If this is an emergency – you are feeling suicidal or homicidal
• If you have any psychotic symptoms – hallucinations, delusions, disorganized thoughts
• If you need intense support, hospitalization, or urgent phone contact
• If you are addicted to drugs or alcohol, or if you have a psychiatric illness
• If you need a prescription or want a medical diagnosis
• Online Counseling is not a good choice if you are uncomfortable using the internet, don’t like to write, tend to conceal information from the therapist, or if you are unwilling to embrace the process of growth and change.
• Is Online Counseling the same as psychotherapy?
• Online Counseling is not the same as traditional “psychotherapy.” Many people find it helpful to talk with a therapist online, but it will never replace in-person therapy. Online counseling can help people, especially those who cannot or will not go to a therapist’s office. Sometimes embarrassment, discomfort, misconceptions about therapy, fear of being stigmatized for receiving therapy, or other difficulties can sometimes prevent people from seeking help. In this case, online counseling can be a good option.
• What equipment do I need to be able to do e-counseling?
• You need a computer with Internet access. It is helpful to have broadband, or a fairly fast connection. You don’t need to download any special software to use our e-counseling.
• Is it confidential?
• Yes, this service is entirely confidential, and its virtual office (chat and email) is secured. All of your information is stored at a secure site and is not accessible to anyone but the therapist. Names and personal information are NEVER given to third parties.
• There are cases when your confidentiality is required to be broken, for example, if you are posing a danger to yourself or others, or if you are abusing children. This break in confidentiality is REQUIRED by law to protect you or someone else from imminent harm.
• Can I remain anonymous?
• Most online counselors and counseling websites will require that you provide a name, address, and telephone number – in case of emergency. While your online counseling is entirely confidential, being anonymous undermines the trust necessary to establish a helping relationship with the therapist.
• Who might benefit most from Online Counseling?
• Counseling is something that many could benefit from at one time or another in life. Counseling can be helpful for overcoming bad habits, working with new life situations, developing new skills, sorting out emotionally-confusing situations, dealing with life problems, confronting family issues, or figuring out work and career-related issues.
• What is the best way to get good email advice?
• Be as clear as you can about the problem, providing enough detail for a good understanding of the problem. Look carefully at what you write and add any relevant information. Try to clearly explain the whole situation in a few paragraphs. Include background information about yourself, your life, and your relationships so that I can respond more effectively.
• What happens if there is an interruption in my connection during a session?
• If there is an interruption of your online chat session because of a technical issue, we will reschedule or resume the session as soon as possible.
• How do I pay and what will it cost me?
• All charges are paid online with a credit card. The cost will vary depending on the type of online counseling you would like. Online chat and phone sessions are more expensive than email sessions.
• Can I use insurance for Online Counseling?
• Claims for insurance reimbursement are the sole responsibility of the client, however, we will provide you with the necessary documentation on request. We recommend contacting your insurance company to ensure they will reimburse for services provided by Licensed Psychotherapist.
• What are the advantages and disadvantages of online counseling?
• Some of the advantages are:
• Anonymity: Some people feel safer and are able to be more open
• Convenience: Greater flexibility and options in appointments
• Time efficiency: You don’t need to take time off work or travel anywhere
• Accessibility: Offers increased access to services from rural and remote locations or to people who are unable to leave their homes or travel to an office
• Cost-effective: Costs less than face-to-face counseling, and travel costs, child-care costs etc can be eliminated.
• Some of the disadvantages are:
• Text Based communications often ‘truncate’ the communication which may lead to misunderstandings. You or your counselor would say more in a face to face situation than you do when you are typing.
• Non-verbal cues normally present in a conversation are not accessible, increasing the risk of misinterpretation for both you and your counselor. Counselors are trained in how to communicate tone, feeling, humor etc, but these can more easily be misinterpreted. Sometimes you have to say “out loud” what the counselor would be able to deduce if he or she could see you.
• Sometimes situations are too complex to be adequately conveyed in text messages and therefore the online contact may need to be supplemented by telephone counseling.
• Are there things I should tell the counselor?
• It is helpful if you are aware of the limitations of text-based communications. Remember that your counselor has no visual prompts, so she/he cannot read your facial expressions or body language. The counselor won’t be able to tell if you are physically hurt, and may have difficulty reading your emotions. There can also be misunderstandings when using text.
• You should tell your counselor if:
• you have mental health issues or addictions.
• you have been drinking or taking drugs before the session.
• you are in a domestic violence situation, or if you and your partner have heated arguments which become physical.
• you are in a crisis situation or fear for your safety.
• you don’t understand something the counselor is saying, or need clarification.
• you have concerns about online counseling.
• emotions come up for you during the session, such as sadness or anger. Remember that your counselor can’t see your face.
• How do I (we) get started?
• Contact us at 917-692-3867 to speak with our Online Therapist to schedule an appointment.

• Where are you located
• spiral2grow is located in the center of New York City, very close to Grand Central Station. The main reason for choosing this location is our desire to address the need for short travel time and easy accessibility for our clients.
• What is Organizational Development (OD) Consulting?
• Organizational Development is a dynamic values-based approach to systems change in organizations and communities; it strives to build the capacity to achieve and sustain a new desired state that benefits the organization or community and the world around them. Organizational Development guides organizations and communities through collaborative processes to help them manage change, growth, and conflict more effectively.
• Why does OD work?
• Data-driven: OD interventions begin with gathering and assessing data.  This helps ensure that the intervention will get at the root causes of the problem and not just the symptoms.
• Ongoing evaluations: Using the action research approach, we continually assess the results of interventions as we are conducting them.  Therefore we are able to make adjustments as they become necessary.
• Systems approach: We act with the knowledge that change in one area of a system always results in changes in other areas; and change in one area cannot be sustained without supporting changes in other areas of the system.
• Collaborative approach: By combining our knowledge of systems and processes, with our clients’ knowledge of their organization, we create partnerships that produce results.
• Does my organization really need an Organizational Development consultant?
• Typically, organizations will benefit from the use of a consultant when all three of the following criteria are met:
• The organizational leaders are committed to deal with their persistent and significant organizational issues.
• The organization lacks – and chooses not to develop – its own internal, fully qualified resources; and
• Avoiding the issues will, ultimately, cost more than the expense of bringing in consultants to help them deal with them.
• What are the components of an effective organization?
• At the heart of an organization is a vision and core set of values. That vision and those values help shape the organization’s mission, which, in turn, informs its program strategies, systems and structures. An organization’s effectiveness depends on a shared understanding of, and commitment to, the vision, values and mission.
• Ineffective organizations, the vision, values and mission derive from the convictions of people in the organization and inform all other components of the organization. When the core components listed below are in alignment with the vision, values and mission, they are more likely to be in alignment with one another and lead to effective work and a sustainable organization.
• The following core components of effective organizations:
• Vision, Values and Mission
• Governance
• Strategic Thinking and Planning
• Program Development and Implementation
• Evaluation, Learning and Accountability
• Human Resource Management
• Organizational Culture
• Management Systems and Structures
• Legal Compliance, Fiscal Management and Public Accountability
• Resource Development
• Constituent Relationships
• Collaboration
• What are the core principles of developing quality organizations?
• The core principles for any successful organizations are similar to adapting continuous quality Improvement effort which includes:
• Customer Focus – understanding and respecting the needs and requirements of internal and external customers, and striving to exceed customer expectations.
• Employee Involvement – providing employees the resources, education, and opportunity to influence decision-making through improvement efforts.
• Results-Based Decision-Making – developing, operating, and improving programs and services with a focus on outcomes and the use of reliable data for decision-making.
• Integrated Quality Improvement – creating an environment that promotes employee involvement and systems that support a continuous improvement process of solving problems and delivering services.
• What is Executive Coaching?
• Executive Coaching is one of the latest and most dynamic new influences in today’s fast-paced business culture. The need for educated and quick decisions, the ability to have them communicated clearly, and be supported by peers, co-workers and employees, has never been greater. Now more than ever, learning interpersonal skills is important so that you can be confident that you are in fact delivering the message you think you are; getting the response you are hoping to get; and building a dynamic team of loyal supporters around you.
• Executive coaching is a “time- limited, contractual, confidential and ‘results-oriented’ partnership designed to equip them with the insights and tools that they need to develop themselves and their organizations”. This coaching can be with an individual executive or an entire senior management team. Executive coaching is the process of equipping people with the tools, knowledge, and opportunities they need to develop themselves and become more effective.
• What are the benefits of Performance Management Systems?
• In order for you to achieve your business objectives, you must be able to tie the performance and motivation of individual staff members to your overall strategic objectives. An effective Performance Management System will help you do this. Caliper is able to use research-based measurement tools, performance management processes, and personal consultations for to help your organization measure, track and maximize its performance.
• How will spiral2grow help me develop my employees?
• Our approach clarifies what drives you and each of your employees. By integrating the measurement of potential and current behavior, we can create a customized, in-depth development plan for each of your employees. We can help you set clear expectations while drawing upon your employees’ motivations. You’ll learn how to ensure employees feel valued and keep your best performers growing with your company.
• Can spiral2grow help our teams work together more effectively?
• spiral2grow provides team-building solutions that focus on individual members understanding each other in the context of the team environment, so that shared objectives can be achieved. These solutions help clarify team goals in relation to overall business strategy and provide tactical strategies for helping the team meet expectations. At spiral2grow, we believe that a peak-performing team is one that has a common set of goals, well-defined roles, shared incentives, good communication, problem-solving strategies and trust. We can help you get there.
• What if I have an employee who’s struggling?
• We can work together to determine if the employee’s troubles stem from a need for coaching, a different management style, or perhaps from being in the wrong job to begin with. When we determine the cause, we can provide you with a variety of solutions and help you choose the best option.
• Can spiral2grow teach me how to motivate my employees?
• Motivation comes from within, so you cannot teach someone to be motivated. However, we can help you understand your employees’ inherent motivations. We will teach you to use this information to provide them with the opportunities and rewards that will help them maximize their potential and make them more productive.
• What is facilitation?
• Facilitation is a process of helping a group complete a task, solve a problem, or come to an agreement to the mutual satisfaction of the participants. A good facilitator is a “content neutral” who does not take sides or advocate views in the discussion but rather works for a fair, open and inclusive procedures to help the group do its work.
• What does a facilitator do?
• Plans and designs the meeting process, in partnership with the client
• Helps everyone get acquainted and feel welcome
• Clarifies the purpose of the meeting, the desired outcome, the process to be used and the role of each person.
• Draws out opinions and encourages full participation from all members
• Clarifies communication between people
• Helps keep the group focused and on track
• Protects participants from attacks
• Listens intently
• Handles difficult situations and behaviors
• Names conflict when it arises and guides those involved through negotiation of their differences
• Adapts the process as necessary to help the group move forward
• Makes process suggestions
• Encourages the group with affirmations and appreciation
• Monitors meeting pace
• Summarizes progress of the meeting at key points
• Guides the group in coming to conclusions, agreements, clarity
• Maintains neutrality, reflecting content and process back to the group
• Serves the whole group rather than individuals, and the process over content
• Identifies common ground
• Tracks different themes
• Checks decisions with the group
• How do I (we) get started?
• Contact us at 917-692-3867 to speak with our Organizational Development specialist to schedule an appointment.

• What is the fee per session?
• The fee per session (45 minutes) depends on the clinician’s level of experience and the time of the day. I do have few spots available for sliding scale based on financial need. Fee Chart
  

  	Time of Appointment
  Description of Service Provider Title/Experience of Psychotherapist	9am-12pm, 1pm-4pm	8-9am, 12-1pm, 5-8pm	Before 8am or After 8pm
  Licensed Marriage and Family Therapist (LMFT) Provided by Moshe Ratson (LMFT, MBA) Founder of spiral2grow	$270	$300	$330
  Licensed Marriage and Family Therapist (LMFT)	$180	$230	$270
  Graduate/Post Graduate Clinicians who works toward their Licensing. Limited Permit MFT/MFT or Graduate Intern	NA	NA	NA

• Ways of payment
• Payment is done by check, cash or credit card. Health Savings Accounts and Flexible Spending Account cards are also accepted. A credit card requires an additional processing fee of $10.
  To determine which service and therapist best fits your therapeutic needs, please call us at
  917-692-3867, or learn more from the information below:
• spiral2grow also provides quality psychotherapy treatment at affordable rates. Through our comprehensive training program, clients receive quality psychotherapy, at a low rate of $130-$190 per session (45 minutes). Our MFT Graduate, Post-Graduate Interns and Limited Permit MFTs Associates are selectively chosen for their experience, skills, and specialties. They are closely supervised and receive ongoing training, guidance and support.
• The spiral2grow MFT training program offers qualified psychotherapy/MFT graduates a site in which to complete their supervised experience to be licensed in the field of marriage and family psychotherapy. In addition to the financial benefits, clients have the option to NOT use their insurance company and compromise their confidentiality.
• Free Phone Consultation
  
• To help you begin the process of change, spiral2grow offers a free 15 minutes phone consultation. The purpose of the consultation is to learn about your challenges and what you would like to work on, to get a feel for your “chemistry” with your therapist (feeling comfortable is one of the most important factors to successful therapy), to explain how our philosophy and unique approach to counseling can help you, or if we cannot help, to refer you to someone else.

• spiral2grow as an Out-of-Network Provider
  
• If your insurance company provides the option of using an out-of-network provider, you may be reimbursed by your insurance company for a significant portion of the fee. We will provide you with a statement reflecting services rendered to expedite the reimbursement process. If you are unsure about how the out-of-network process works, check with your insurance company or do not hesitate to contact us.
• Why Doesn’t spiral2grow Accept Insurance?
  
• spiral2grow doesn’t accept insurance primarily to protect your confidentiality. When there is a third-party payer, such as the insurance company, they have the ability to request information and notes from our sessions. These notes are otherwise confidential. Additionally, there are certain psychiatric diagnoses individuals receive that may prevent them from obtaining health insurance coverage in the future. Accordingly, if the insurance company is not covering the services directly, they will not have access to this information.
• Cancellation Policy
• If you do not show up for your scheduled therapy appointment, and you have not notified me at least 48 hours in advance, you will be required to pay the full cost of the session.
• Other Fees:
  Group Counseling in NYC:
• Group sessions are normally $90.00 per person, per session of 75 minutes.
• Each member of the group is required to attend an initial intake session at $90.
• Group members are required to commit to the total number of sessions
  (typically are structured in 8 to 12 session formats).
• Please contact us to get more information and pricing on a specific group.
• Groups offered: Self Esteem Group, Social Anxiety Group, Relationship Group, Anger Management Group.
• Workshops in NYC:
• Please contact us to get more information and pricing on the specific workshop.
• Workshops offered: Self Esteem Workshop, Social Anxiety Workshop, Relationship Workshop, Anger Management Workshop.
• Coaching in NYC:
• The coaching fee is $400-$500 per session (depending on the time of day).
• Coaching offered: Sport and Performance Psychology,  Life Coaching, Career Coaching, Executive Coaching, Family Business, Organizational Development
• Coaching fee is often deductible and might be considered as a business expense (check with your accountant)
• MFT Supervision NYC:
• MFT Supervision is available for professionals in the Marriage and Family Therapy field as well as post-graduate MFTs gaining hours for licensing. The supervision fee is $190-$270 per session (depending on the time of the day).

If requested, I will provide you with a billing receipt. Depending on your out-of-network benefits, you may be eligible to get anywhere from 50-80% of your session cost reimbursed. You will need to call your insurance company to ask about your benefits and to see if you have a deductible for mental health services.

Insurance plans vary, here are some questions may find helpful to ask your Insurance provider to determine your benefits:

• Does my health insurance plan include mental health benefits?

• What percentage of the fee will my insurance company cover?

• Do I have an out-of-network deductible? If so, what is it, and have I met it yet?

• Does my plan limit how many sessions per calendar year I can have? If so, what is the limit?

• Do I need written approval from my primary care physician for services to be covered?